Security Health Plan Review
Editor's Rating
Security Health has quality health coverage and stellar customer service. It offers a range of choices for individual and group health plans.
However, prices can range from average to expensive depending on the level of coverage. It also mostly offers coverage in central and northwestern Wisconsin, which are rural areas and don't include population centers like Milwaukee and Madison.
Security Health Plan: Our thoughts
Security plans are best for those living in central and northern Wisconsin who are willing to pay a little extra for quality service and coverage. You might want to go with a competitor if you want dental and vision as part of your coverage. Security Health does not offer those policies, but it does partner with Delta Dental.
Despite its regional character, the company offers a variety of coverage options.
- Medicare plans
- Medicaid managed care plans
- Self-insured plans
- Individual and family plans
- Group health insurance
- Wisconsin Department of Employee Trust Funds
You can find the right plan for your needs by speaking with a Security Health Plan representative over the phone or by visiting the company website.
Plan costs and options
Security Health Plan has average to above-average rates for Wisconsin. On the low end, you can expect modest savings from a Catastrophic plan, while Bronze, Silver and Gold insurance policies are slightly more expensive than average.
Find Cheap Health Insurance in Your Area
As of 2023, Security Health Plan does not offer Platinum health coverage for its individual and family plans.
Monthly rates table
Security Health Plan | Wisconsin average | |
|---|---|---|
| Catastrophic | $266 | $292 |
| Bronze | $415 | $411 |
| Silver | $554 | $550 |
| Gold | $609 | $556 |
All rates are for a 40-year-old nonsmoker.
Security Health Plan has slightly higher rates than Common Ground Healthcare Cooperative, the largest health insurance company in Wisconsin. For a 40-year-old nonsmoker, the average monthly cost for a Common Ground Silver plan is $53 cheaper than an equivalent Security plan.
However, monthly premiums are just one piece of the puzzle when it comes to health insurance. You also need to factor in your deductible, coverage and other out-of-pocket costs, such as copays and coinsurance.
Plan options
Depending on where you live, your plan name will be Simply One, Enrich, Select or Premier. This will determine the hospitals and doctor offices where you'll have coverage.
As a HMO (health maintenance organization), Security also restricts the hospitals, clinics, doctors and specialists you're able to visit to in-network care providers.
Security Health offers high-deductible health plans (HDHPs) under the Expanded Bronze and Silver metal tiers. These plans can be paired with health savings accounts (HSAs).
Member benefits
Security Health Plan provides its members with a wide range of special perks and benefits, such as a 24/7 nurse phone line and telehealth coaching for weight loss, nicotine addiction, managing stress and more. Another benefit is access to Husk, which gives you discounts on gyms and other wellness services and products.
Security Health Plan extras
- Android and Apple mobile apps
- $30 prescription drug credit
- 24/7 nurse phone line
- Telehealth coaching for general wellness
- Discounts on gyms and weight-loss resources
- Online wellness resources
- 100% covered antidepressants
- 100% covered select diabetic supplies
- Insulin capped at $25
- Secure online member portal
Customer reviews and complaints
Security Health is well rated for customer service, based on multiple metrics.
The company has less than one-fifth as many complaints as an average health insurance company its size, according to the National Association of Insurance Commissioners (NAIC). That's a good indicator that customers are satisfied with their service.
Security Health was also rated well by customers for ease and speed of care, according to the National Committee for Quality Assurance (NCQA). However, there are less positive ratings for doctors and primary care providers. Security also scored high marks in the areas of prevention and treatment.
You could run into issues with claims because earlier this year, Fitch Ratings downgraded Security Health Plan's credit rating. A weak credit rating reflects concerns about the company's financial stability.
Frequently asked questions
What is Security Health Plan?
Security Health Plan is a health insurance company in Wisconsin that provides individual and group HMO health plans. It was established in 1986 as the nation's first rural HMO.
Is Security Health Plan an HMO?
Yes, Security Health Plan operates as an HMO (health maintenance organization). That means health insurance costs less than other health plan types, but benefits are limited to in-network health care providers.
Does Security Health Plan offer Medicare Advantage?
Yes, Security Health Plan offers several Medicare Advantage plans (also known as Medicare Part C plans). Free membership with SilverSneakers is included with all Security Medicare Advantage plans.
Methodology
ValuePenguin used data from 2023 public use files through the Centers for Medicare & Medicaid Services (CMS) to compare Security Health Plan's rates against the Wisconsin state average. All figures used are for a 40-year-old woman who is a nonsmoker. NAIC and NCQA data was used to assess Security Health Plan's customer service track record. Credit ratings, which are an indicator of financial health, are from Fitch Ratings.